Voo Vets Ripley

Voo Vets Ripley in Woking offers routine veterinary care alongside surgery, specialist care, hospital care and a stated 24-hour emergency service. The clinic also offers healthcare plans, including the Headstart Plan for puppies and kittens up to 6 months, plus a free second opinion. Recent reviews are mostly very positive about the team’s kindness, reassurance and calm handling of nervous dogs, with one recent complaint about not receiving a callback after an online pet plan enquiry.

Services

• •Routine and preventive care: Consultations, puppy checks, vaccinations and nail clipping are all mentioned. Reviews also describe helpful guidance for new puppy owners and calm, low-stress handling during vaccination and nail appointments.
• •Plans for younger pets: The clinic lists healthcare plans, including the Headstart Plan with free, unlimited consultations for puppies and kittens up to 6 months.
• •Surgery and advanced care: Website-listed services include keyhole spay, specialist care and hospital care.
• •Emergency care: The website states there is a 24-hour emergency service with a dedicated emergency and hospital care team, and says pets are not sent to unfamiliar clinics and stay with the team until they are well enough to return home.
• •Additional support: A free second opinion is listed. Reviews also mention staff helping in a complicated lost-dog situation, showing practical support beyond standard appointments.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Recent reviews focus much more on care and service than on cost.

People

No individual vets or nurses are named here. Reviews consistently describe a kind, professional team that gives clear guidance to new owners, handles anxious dogs with patience and consideration, and was especially helpful in one complicated lost-dog case.

Reviews

Google reviews show 4.7 stars from 70 reviews. Recent feedback is largely positive, with a few clear themes

• •Owners repeatedly praise the team for being kind, helpful and genuinely caring, with several saying staff went above and beyond.
• •Reviews describe calm, considerate handling of nervous dogs, including one large, anxious dog that needed frequent visits.
• •Routine puppy care comes across as smooth and reassuring, with one owner mentioning clear advice, vaccination and nail clipping done “without any fuss.”
• •One recent negative review reports no response to an online callback request about a pet plan for a new cat.