Voo Vets Pyrford

Services

• •24‑hour emergency service and hospital care (website states pets are not sent to unfamiliar clinics and stay with Voo until well enough to go home).
• •Consultations (including a plan offering free, unlimited consultations for young pets—see Pricing).
• •Puppy checks (website).
• •Keyhole spay (website).
• •Free second opinion with a specialist team (website).
• •Healthcare plans (website).
• •Review examples of care mentioned: support for “lots of different issues” in a 3‑year‑old dog (review), suggesting ongoing case management rather than single-visit care.

Pricing

• •Headstart Plan (puppies and kittens up to 6 months): includes free, unlimited consultations (website). (No £ pricing was provided in the available information.)

People

• •Cristina (role not stated): described by one owner as “knowledgeable and competent” and as someone who “go[es] above and beyond” while managing multiple health issues for their dog.
• •Jazz (role not stated): mentioned alongside Cristina with the same “go above and beyond” feedback in the context of ongoing issues.
• •Staff as a team: owners mention being “very well cared for by all the staff,” and one review specifically notes staff weren’t trying to sell items.

Reviews

4.8 stars from 82 reviews. - Clinic environment: one owner repeatedly noticed how clean the practice is.

• •No hard-selling: a reviewer explicitly says staff were not trying to sell products.
• •Confidence with ongoing problems: one owner with a dog that has had “lots of different issues” says they wouldn’t trust anyone else, naming Cristina and Jazz.
• •Positive visit experience for pets: one owner says their dog “absolutely loves going,” mentioning the dog gets a toy every time.