Pet Doctors Woking / MiNightVet Woking – Vets in Woking
Clinic Overview
- Recent feedback is mostly positive about the clinic’s calm, reassuring handling of emergencies, especially when owners are distressed. - Owners mention being seen promptly, with staff described as friendly, understanding and compassionate. - Communication is a recurring strength: one review highlights clear explanations of treatment options and potential costs, with no pressure toward more expensive choices.
Pet Doctors Woking / MiNightVet Woking is an out-of-hours emergency service in Woking and is part of the CVS group. The clinic offers overnight and weekend emergency care, urgent and critical care, and 24-hour monitored hospitalisation, supported by imaging, on-site lab testing, operating theatres and isolation facilities. Clients are generally directed to call their usual veterinary practice number and follow its emergency instructions.
Services
- •Emergency and critical care: overnight and weekend emergency appointments, urgent treatment, and 24-hour monitored hospitalisation for pets needing ongoing care.
- •Diagnostics and treatment facilities: digital X-ray, ultrasound scanning, an on-site laboratory for same-day results, two sterile operating theatres, an isolation unit, and a dental suite.
- •Hospital environment: separate dog and cat wards, plus separate dog, cat and rabbit waiting areas to help reduce stress and support infection control, along with a secure outdoor exercise space for hospitalised patients.
- •Examples mentioned by reviewers: owners describe late-night emergency help for a puppy and a rabbit, with prompt assessment, explanation of options, and compassionate end-of-life support when needed.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Publicly mentioned examples include an £800 deposit for an operation that did not go ahead in one rabbit case, and £65 for euthanasia in the same review. Views on value are mixed: one owner described the final bill as fair and reasonable, while another felt the clinic was very expensive.
People
- •Dr Rhys — praised for seeing an owner promptly and being supportive during a stressful emergency visit.
- •Claire and Valentina — thanked for “amazing service every step of the way” during an emergency.
- •Reception nurse and nursing team members not named — described as friendly, helpful, accommodating, knowledgeable and kind, especially with worried owners.
Reviews
Google rating: 4.1 stars from 10 reviews.
- •Recent feedback is mostly positive about the clinic’s calm, reassuring handling of emergencies, especially when owners are distressed.
- •Owners mention being seen promptly, with staff described as friendly, understanding and compassionate.
- •Communication is a recurring strength: one review highlights clear explanations of treatment options and potential costs, with no pressure toward more expensive choices.
- •Cost is the main mixed theme. Some reviewers felt charges were fair and reasonable, while one review described the clinic as very expensive despite also praising the staff’s compassion and professionalism.
