Cathcart & Winn Vets in Farnham – Vets in Farnham
Clinic Overview
- Positive reviews describe pets as well looked after, with clients made to feel welcome and information explained clearly. - One reviewer specifically praised Jess for being kind, professional, and helpful during a difficult discussion. - More critical feedback includes dissatisfaction with communication during a routine puppy appointment, particularly around being seen by a student nurse without prior notice and not getting questions answered fully at the time.
Cathcart & Winn Vets in Farnham is a long-established small-animal veterinary practice serving pet owners in Farnham, Surrey. The clinic is based at 51 Hale Rd, Farnham GU9 9RB, with weekday opening hours of Monday to Thursday 8:00am–7:00pm, Friday 8:00am–6:30pm, and Saturday appointments from 8:30am–4:00pm. It remains a well-known local practice, with many clients highlighting a friendly atmosphere and clear communication, although some recent feedback points to concerns around communication and aspects of care.
Services
- •Small-animal veterinary care for local pets, with routine appointments available through extended weekday hours and on Saturdays.
- •Preventive and general care appears to include puppy check-ups and vaccinations, with flea and worm treatment discussed during routine visits.
- •Clients often mention that options and next steps are explained clearly, and some reviews highlight supportive handling of difficult conversations.
- •The practice is positioned as an accessible local clinic for families in and around Farnham.
Pricing
No published pricing information is currently available for this clinic.
People
Jess is the only team member named in customer feedback, and was praised for listening carefully, showing kindness and professionalism, and trying to help find a solution during a difficult conversation.
Reviews
Cathcart & Winn Vets has a 4.5/5 Google rating from 179 reviews. Recent feedback is mixed.
- •Positive reviews describe pets as well looked after, with clients made to feel welcome and information explained clearly.
- •One reviewer specifically praised Jess for being kind, professional, and helpful during a difficult discussion.
- •More critical feedback includes dissatisfaction with communication during a routine puppy appointment, particularly around being seen by a student nurse without prior notice and not getting questions answered fully at the time.
- •One recent reviewer reported a very poor experience with their dog's care and felt treatment was delayed, showing that experiences at the practice can vary.
