Castle Vets, Farnham

Always friendly reassuring and professional to the end

Such a lovely friendly practice, always so welcoming and helpful. The staff have been absolutely brilliant with our dog & cat - Rafa and Pedro. Thank you ❤️

Pleasant first visit, friendly and reassuring for a new puppy and his owner

Stay clear of Castle Vets, I took my dog to get laxatives as he was constipated the female vet told me dogs do not get constipated, I said he was she then told me he is most likely building up to having upset bowls diarrhea. I asked again for laxatives but was told again they don't get constipated, after him having a antisickness injection and giving me list of what I can get on amazon to help upset bowels. That was Wednesday. By Saturday he was very uncomfortable we took him to the Farnborough branch as Castle Vets closed on Saturday. I explained what had happened and the vet there looked bit confused when I told her about dogs not getting constipated. He ended up having a xray that showed he was very very constipated and they took out as much as they could we went home with laxatives!!! Over a 900 pound bill that could have been avoided if I had been given them in the first place.i complained to Castle Vets, there response was the vet said she didn't say that and basically I'm a lier, had no call to ask my side and now they are saying he got constipated between the two visits, absolutely disgusting treatment. I am so angry I will be taking this further and to dismiss me as a lier and just take young vets word .

Helpful team and available in short notice