Goddard Veterinary Group Epsom Downs – Vets in Epsom Downs
Clinic Overview
Goddard Veterinary Group Epsom Downs is part of the Goddard Veterinary Group (the practice joined the group in 2009) and is RCVS-accredited. Based on the clinic’s own information, it’s set up for routine care plus in-house diagnostics and surgery, with facilities for blood testing, X-rays and operations, and it routes out-of-hours emergencies to Stone Lion Veterinary Hospital (24/7, 365 days).
Goddard Veterinary Group Epsom Downs is part of the Goddard Veterinary Group (the practice joined the group in 2009) and is RCVS-accredited. Based on the clinic’s own information, it’s set up for routine care plus in-house diagnostics and surgery, with facilities for blood testing, X-rays and operations, and it routes out-of-hours emergencies to Stone Lion Veterinary Hospital (24/7, 365 days).
From the latest reviews available, owners repeatedly mention vet Alex for clear explanations and structured decision-making (including offering a least-invasive, “cheapest” first option as a starting point), and examples of care including neutering, growth removal, and arranging vaccinations during lockdown. There is also a serious negative account alleging an incorrect diagnosis without tests leading to a pet’s death, which directly conflicts with other accounts praising clinical judgement and problem-solving.
Services
Services listed on the clinic website include
- •Free new pet health check
- •Vet and nurse appointments and nurse clinics
- •Consultations and wellness health screen
- •Vaccinations (including puppy & kitten vaccination course)
- •Neutering
- •Dentistry
- •Microchipping
- •Flea and worm treatments
- •Weight and diet advice
- •Animal Health Certificates
- •Diagnostics: blood testing, diagnostic imaging, X-ray
Facilities/capabilities stated
- •On-site blood testing
- •X-ray
- •Operations
Specialties listed on the website
- •Internal medicine
- •Cardiology
- •Orthopaedic surgery
- •Laparoscopic surgery
- •Soft tissue surgery
Emergency/out-of-hours (as stated on the website)
- •Out-of-hours and emergency care is provided via Stone Lion Veterinary Hospital, open 24/7, 365 days.
Services specifically mentioned in reviews include
- •Neutering
- •Growth removal procedure
- •Dewormer prescriptions/replacements
- •Second-opinion assessment with a differential diagnosis
- •Vaccinations during lockdown
People
- •Alex (vet): Mentioned repeatedly as the main vet seen. Reviewers describe him giving a differential diagnosis and starting with a least-invasive treatment that resolved the issue; others mention gentle handling with cats, check-ups, and support through neutering and a growth removal procedure.
- •Louise: Mentioned (with Alex) as “attentive,” including arranging vaccinations during lockdown and helping with procedures.
- •Megan (reception): Named in multiple reviews for the welcome at arrival and for helping dogs feel comfortable and happy at the clinic.
- •Locum vet: Mentioned positively in one review (no name provided).
Reviews
4.9 stars from 150 reviews. - Clear explanations and options: One owner describes receiving a differential diagnosis and a plan that began with the least invasive (and cheapest) treatment, which worked.
- •Help with both routine and procedural care: Reviews mention check-ups, vaccinations, neutering, and growth removal, plus practical help like replacing a lost dewormer script.
- •Front-desk experience matters to owners: Reception staff (specifically Megan) are credited with making pets feel more at ease from the moment they arrive.
- •A major negative allegation about missed urgency: One reviewer states their dog received an incorrect diagnosis without tests and alleges this contributed to the dog’s death—this contrasts sharply with other reviews praising careful assessment and good outcomes.
Special Services
Animals Treated at Goddard Veterinary Group Epsom Downs
Animals We Treat
Companion Animals
Pricing at Goddard Veterinary Group Epsom Downs
Opening Hours – Goddard Veterinary Group Epsom Downs
Opening Hours
Hours
Reviews for Goddard Veterinary Group Epsom Downs
Note: Showing the 5 most recent Google reviews out of 150 we track in total. Recent reviews may not be representative of overall sentiment.
Kevin Culligan
a month ago
Best vet in Surrey! My Golden Retriever has been going here for 5 years. Alex and Louise are very attentive (they arranged innoculation shots during lockdown adhering to guidelines, assisted us through neutering and growth removal procedures). I lost my script for the dewormer and they happily gave me another. No pet owner wants to see them out of sorts, but you are in good hands with Goddard , Epsom Downs.
Victoria Gladkova
a month ago
I am extremely disappointed with the service at Goddard Veterinary Group. During a visit for my unwell dog, the diagnosis provided was incorrect. Their improper investigation and failure to properly assess my dog meant she did not receive the urgent care needed, which tragically cost her life. I trusted their expertise, but their failure to identify the problem, making diagnosis withow any tests was devastating. I cannot recommend this veterinary practice. Their lack of proper investigation had fatal consequences for my beloved pet.
Carol Squires
a month ago
Post accidentally sent to Epsom rather than Caterham
Cristina Moretti
a month ago
We moved to Goddard from a previous chain to get a second opinion on a condition that my dog had been suffering from. Previous vet said they had never seen this condition before and they had spoken to other vet friends and the best solution was putting my dog on powerful seizure medication for something they weren’t sure about! Roll on my second opinion with Alex the Great! 😊 We walked in he gave us a differential diagnosis. He had seen this condition in other dogs before and suggested that we start off with the least invasive (and incidentally cheapest) treatment. Turns out this is what the problem was! We have been back for other issues that have been easily sorted and always get a great explanations. The staff on reception are lovely and even the locum vet we saw last time was fantastic. Cannot sing this vets praises enough. Thank you for everything you do for our little guy!
eileen partridge
a month ago
I had my recently adopted cats checked out by the vet Alex. He was very efficient and. Gentle with my two 5 year old cats (two brothers) I was impressed with the care I received from the practice. The practice looked after my old cat he was 17 years of age when he passed The practice as offered excellent care. I’m happy that it is still as proficient in its service
Sue White
in the last week
We took both our dogs to see Dr Alex yesterday for a check-up. It was a great experience from the moment we were welcomed by Megan at reception, to the 5 star treatment and attention the dogs got from Alex.
Raquel Kay
a week ago
Best vets ever. Alex is amazing and always does the best for the animals. Megan on reception is an absolute gem aswell and helps make the dogs feel comfortable and happy at the vets. Thank you both so much.
eileen partridge
2 months ago
I had my recently adopted cats checked out by the vet Alex. He was very efficient and. Gentle with my two 5 year old cats (two brothers) I was impressed with the care I received from the practice. The practice looked after my old cat he was 17 years of age when he passed The practice as offered excellent care. I’m happy that it is still as proficient in its service
Mansi Bravery
5 months ago
We are very happy with our experience with the Epsom Downs branch of the Goddard group. The vet that we’ve mostly seen is Alex. We can’t thank him enough in his dedication, patience, knowledge, and professionalism in how he looks after our pets. All the members of the team are friendly and welcoming, we are so pleased to have selected Goddard as our new vet.
Poppy Ritchie
5 months ago
We are so lucky to have the practice so close to our home. Both our dogs are always so well looked after by all the staff and it’s really obvious how much they care and love animals. It’s never impossible to get an appointment and we always get the very best advice and support.
