Goddard Veterinary Group Epsom Downs

Services

• •Routine and preventive care: free new pet health check, vet and nurse appointments, nurse clinics, consultations, wellness health screen, vaccinations including puppy and kitten courses, microchipping, flea and worm treatments, weight and diet advice, and Animal Health Certificates.
• •Procedures and diagnostics: neutering, dentistry, on-site blood testing, diagnostic imaging, X-ray, and operations. The practice also lists internal medicine, cardiology, orthopaedic surgery, laparoscopic surgery, and soft tissue surgery.
• •Examples owners mention: check-ups, an emergency appointment for an unwell cat, second-opinion assessment with a differential diagnosis, help with neutering and a growth removal procedure, replacement of a lost dewormer prescription, vaccinations arranged during lockdown, and supportive care for older pets including a gentle end-of-life appointment.
• •Emergency cover: out-of-hours and emergency care is handled via Stone Lion Veterinary Hospital.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Review comments on cost are mixed: most recent feedback focuses on the quality of care, while one owner said service and medication prices felt high.

People

• •Alex (vet): the most consistently praised clinician in recent feedback. Owners describe him as thorough, kind, attentive, and clear when explaining options, including emergency visits, ongoing care for older pets, and end-of-life support.
• •Louise: named positively by owners for attentive care, including help with vaccinations during lockdown and support through neutering and a growth removal procedure.
• •Megan (reception): previously mentioned for a warm welcome and for helping dogs feel more comfortable at the practice.
• •Reception and nursing team: recent reviews also praise the wider team for being friendly, caring, and supportive during appointments.

Reviews

Google rating: 4.9/5 from 178 reviews.

• •Recent feedback is overwhelmingly positive, with many owners describing the team as kind, caring, and helpful, even in very short reviews.
• •Alex is the standout name in recent comments, with repeated praise for being thorough, reassuring, professional, and good at answering questions clearly.
• •Reviews mention both routine and more involved care, including emergency assessment for an unwell cat, management of ageing pets, vaccinations, neutering, growth removal, and compassionate end-of-life care.
• •There is one serious negative review alleging an incorrect diagnosis and inadequate investigation, but it sits alongside a much larger number of strongly positive comments about clinical care and staff support.