Vets4Pets - Epsom – Vets in Epsom
Clinic Overview
- Warm, compassionate support during difficult moments, including end-of-life care for a cat. - Friendly, helpful staff and a gentle approach during routine appointments and annual check-ups. - Positive experiences even when seeing locum vets, with comments describing care as professional and pragmatic.
Vets4Pets - Epsom is a well-regarded veterinary practice on East Street in Epsom, Surrey, with a 4.6-star Google rating from 260 reviews. Feedback consistently points to professional, compassionate care and a friendly team, particularly for routine visits and more difficult appointments. The practice is open Monday to Friday 9:00 AM-7:00 PM and Saturday 9:00 AM-6:00 PM, and is closed on Sundays.
Services
- •General veterinary care for pets, including routine appointments such as annual and yearly check-ups.
- •Calm, gentle handling during consultations; recent reviews specifically mention positive experiences for cats attending routine visits.
- •Support during serious illness and end-of-life care, with particularly warm feedback from a family whose cat was cared for sensitively in the lead-up to being put to sleep.
- •Care appears to be consistent across the wider team, with positive comments extending to locum vets as well as permanent staff.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Recent feedback is mixed: some clients describe the practice as reasonably priced, while one review raised concerns about follow-up fee transparency and what was included in a care plan.
People
Ozlem is the only named team member mentioned in feedback, and is especially praised for empathy, kindness, and professionalism during end-of-life care. Reviews also describe the wider team, including locum vets, as friendly, helpful, pragmatic, and professional.
Reviews
On Google, Vets4Pets - Epsom has 4.6/5 from 260 reviews. Recent feedback highlights
- •Warm, compassionate support during difficult moments, including end-of-life care for a cat.
- •Friendly, helpful staff and a gentle approach during routine appointments and annual check-ups.
- •Positive experiences even when seeing locum vets, with comments describing care as professional and pragmatic.
- •One dissatisfied reviewer felt follow-up charges and care plan inclusions were not made clear enough.
